The secret to terrible tech writing

At which point, the topic became that wankiest theme of all bad tech writing (imo): “How can I use this to optimize myself?”

Catherine, on Terri’s Geek Feminism post about the Wired article The Advantage Of Dual-Identities (A Case Study of Nabokov)

This has a parallel in parenting studies too, “how can I use this to optimise my child?” This is definitely the most annoying undercurrent of the Life at 1, Life at 3, Life at 5 series for me, on which see more at Hoyden: breastfeeding, obesity, disability, general discussion.

Goodness knows why!

Families not claiming thousands in childcare rebate:

“Child Care Minister Kate Ellis says parents often do not know they are eligible for the rebate.”

Or, perhaps they know, and thought they’d applied, and just haven’t gotten around to chasing up yet another damn thing…

Or! I have some suggestions about what might have happened!

Perhaps they went to Centrelink’s site on the childcare rebate and found instructions to apply. Oh wait, no they didn’t. They found information about eligibility and payment rates, but not instructions. It almost sounds like it might happen automatically…

But just in case they went to their online Centrelink account, and it said that their identity has not been sufficiently verified to apply for childcare rebate. And they recall what their current level of identitiy verification involved. Consider this interaction (where “Mary” is a randomly chosen name for a Centrelink childcare benefit* recipient, of course):

Customer service officer: “How many shares do you own in $company?”
Mary: “The correct answer is zero. But I am guessing you want the answer I last gave you in 2001.”
CSO: “Yes, the one in 2001.”
Mary: “Well, I don’t know, because I have not kept records of how many shares I owned in $company in 2001.”
CSO: “OK, I see the problem! That was quite a while ago. All right. If you can just tell me how much rent you pay…”
Mart: “The correct answer is zero. But I am guessing you want the answer I gave you in 2003?”
CSO: “Yes please. If you can!”

That is, I received Youth Allowance as a student from Centrelink, and their entire identification procedure assumes that either I kept details records of my exact financial state at the time, or that it hasn’t changed. (Rents haven’t gone up in eight years, surely?) So, the system is designed to not give a benefit to anyone who ever received a benefit in the past, because interacting with them is just such a pain the second time. Which is not a surprise, since they administer unemployment benefits.

Not that new customers have it easy. A story I heard was someone’s genuine physical address tripping up a rather poorly written “no post office boxes” validator, and who therefore couldn’t meet the requirement of providing a residential address.

* Childcare benefit is not the same as childcare rebate. DUH. And there’s no way that’s confusing people into believing they have received all their entitlements.

Some fun for 2011

Things I plan to do!

  • visit the Canberra area at some point, as we know several people there and want to spend more time with all of them. I’m currently thinking sometime in March.
  • have someone(s) over for dinner several times, maybe every other month or so.
  • join a gym. I realise this doesn’t fall under the category of “fun” in many of these lists, but YOGA CLASSES and maybe a chance to try pilates and maybe Zumba and free weights. I miss the pool already dammit.
  • occasional shore diving, probably with a local-ish club (Frog Dive?).
  • at long last, five years after we started on swimming fitness, I’d like to do PADI Rescue Diver, ideally combined with a Nitrox course. That, barring perhaps PADI Deep, will likely be the last SCUBA course I do in the foreseeable future. As a prerequisite, this requires renewing our First Aid certification, which is a February todo.
  • some kind of organised parent-kid thing with Vincent: book group or something like that.

Things I’d love to do, but realistically… we’ll see. I definitely won’t do all these things.

  • Travel to the US/Canada. I’d like to visit Liga, spend some time in the mountains, go to one or two great conferences… This will probably happen sometime in or before 2013, but I don’t know that it will be 2011.
  • Go to the snow again. And maybe level up in snowboarding again. Or work out if I should be on skis instead.
  • Baby swimming lessons for Vincent.

2010

I dented:

I had a baby. There. That’s my year in review post! (I’m enjoying everyone else’s.)

A year ago I was already been monitored several times a week in case rising blood pressure resulted in a sick fetus. That started on Boxing Day. A year ago I was keeping a secret pregnancy blog, and in January I created a new tag “over-fucking-due”. (OK, yes, technically “post dates” but since induction came up for me from 38 weeks onwards over-fucking-due was the appropriate sentiment.) Here’s some thoughts from that:

January 6: Hornsby’s hospitalisation time for mothers who had a vaginal birth and don’t have post-birth complications is 48 hours. If I’m induced Monday and Janus is born that day, then this time next week I will likely be home with him. This time next week.

January 9: My mental model of being overdue (I am not, but in a few days will be) was that women mostly hate it because it’s like being nearly due but not fair. For me though, things have actually changed for the worse over the last couple of days.

January 9: I have decided that Monday or early Tuesday morning would be optimal baby-having time, because the hospital is airconditioned and I would like to lounge around in a private room for the Tuesday heatwave. Let’s make it happen, Janus. Thank goodness I don’t live in Adelaide.

January 10: Meanwhile, waiting for labour: exactly as boring for me as it has been for every other pregnant woman in the history of the universe. I’m convinced the whole having sex with your acupuncturist while mainlining habeneros and raspberry leaf tea and constantly going for long walks thing is just to stop the revolution. The revolution that would inevitably happen if post-dates women were left to their own devices.

January 11: I trundled off for an ultrasound this morning. I don’t know the exact results. She said the placenta looked ‘mature’, undoubtedly that’s not an entirely positive thing. The amniotic fluid looked fine. The computer estimated his weight at 4kg almost exactly. I have no idea how the blood flow measured up, it took her forever to do it because he was playing with the cord. The exact prognosis will have to wait on the doctors tomorrow.

Apparently he has hair.

Oh good times, especially as he wasn’t born until a week and a half after all that. The only fun bit was talking about all of the silly self-induction advice. There’s a stand-up routine in there somewhere. (Also January 11’s heatwave was nothing on that of January 24, which reached 43℃… and! yes! I was in hospital!)

However, on reflection, I think I was wrong. In fact, the thing, the single thing, about 2010 was becoming a mother. The specificity of being Vincent’s mother isn’t confined to this year. And for all that another child would be a strange mystery and unexplored territory, I would be doing it as a mother already. I’ve been in places like that now, just not necessarily in the same company.

In 2010, I became a mother.

Helping

From August to October this year my family was in a bad way. Our baby started at childcare, and he brought home very nasty short-term illnesses week after week after week. (Even people familiar with this phenomenon thought we had an unusually unlucky run of it, it was something like seven respiratory illness and three rounds of gastro.) There were weeks that none of us were out of bed for long. There were weeks we didn’t sleep. There were many times when we were all sick simultaneously and had trouble feeding ourselves.

Various people have said they wished they could help, or is there anything that could help next time, so I thought I’d toss some ideas out there.

Important note: I am not asking for these things now. We’ve been well for a couple of months and are doing OK! I’m providing them for reference in case you need to help another friend who is caught in a mess of family illness or severe stress or similar. I realise that almost all of these require money: if you don’t have money or time to help someone a card or note is appreciated, I think!

I think the main problems were decisions and planning, frankly. If in order to accept an offer of help, I needed to look at a calendar and cross-match with someone else’s calendar, plan a menu, write up the baby’s feeding and care needs, it was too much work. At times I was literally cognitively incapable of that kind of reasoning due to utter exhaustion.

Finally, you do have to ask if your help would be appreciated, but I think the thing to do is to present a pretty concrete plan. Eg, “I want to help by ordering you some ready-made meals from the supermarket for delivery tomorrow. Any allergies, diets or food preferences I should keep in mind? Also let me know if it’s a totally bad idea, or if there’s another way to help.”

Stuff that might have been helpful, given that:

  1. ordering groceries to be home-delivered to us, especially if we didn’t have to plan the menu! Just simple meal staples that could be boiled or stuck in an oven or toasted. Since we don’t have many geographically local friends, this was probably more practical than cooking food and dropping it off. You can order groceries online around here, good stuff.
  2. likewise ordering takeaway meals, except harder if anything to order online.
  3. perhaps paying for extra childcare for a day or two (although almost all of them don’t take sick kids, so it would have had to be during an interlude). For a child in existing daycare like Vincent, their existing centre can often take them for extra days if paid for. For reference this would have cost about $70 a day I think (we get some government benefits towards it) and we can’t afford it ourselves.
  4. paying for a two-hour house clean.
  5. simple treats, like wine or chocolates.

Stuff we didn’t find very useful, with reasons. Not to make anyone feel guilty, but to perhaps help decide whether to offer these things:

  • “We’ll look after him!” For various reasons we were often unable to take advantage of this. We generally didn’t want to give someone else what we had. Or it involved a lot of careful calendar planning and comparison in return for half an hour of babysitting. If I need to spend an hour planning the babysitting for an hour of babysitting, it isn’t as helpful. This might work better if you have long periods of time available. And, sadly, if you are not an experienced child carer, a sick baby with sick parents is probably not the place to start.
  • “Come and stay with us! We’ll do all the work while you relax!” Firstly, we were too sick to drive for other than a very short period of time, and the people making this offer were some hours away. Secondly, when we did take it up, Vincent got very sick away from good medical care and was distraught at the destruction of his routine. He also wanted me to do most of his care. Obviously that was partly bad luck. But travelling with a sick baby is a pain in the neck, so this could be hard to arrange unless you live conveniently to each other.
  • General offers of visits: we were worried about getting people sick, or having to cancel because we were, our house was a mess, we didn’t have any food to offer them, and all the hours I had free from sickness and sick-baby-ness I was spending catching up on work commitments that people were screaming for. I suspect this varies a lot, many people are badly in need of contact with the outside world in this situation.

On that last, maybe keep an eye out for a drop in Chicken Little-ness from your friends, and visit, or invite them to a low-key local outing when the immediate pressure is off. One can emerge from these things with distinctly fewer social contacts, if they’ve gone on for long enough.

Reverb 10: Wonder, Let Go, Make

Wonder. How did you cultivate a sense of wonder in your life this year?

Largely by attempting to understand the perspective of my baby son. Again with the baby!

But really, this was brought home by a visiting midwife in my postnatal checks who said that a newborn is experiencing hunger, thirst, temperature, touch, many sounds and many positions all at once in the same few days. So I began by talking to him, and agreeing that it was a strange strange world he’d found himself in. And later, it became a game of trying to understand what it’s like to never be bored because everything is new. And later again, to have to infer rules from first principles. Why can you chew on food, and on many brightly coloured plastic things (toys), but not most other things? How can you explain the “what you can’t chew on” rules succinctly.

Plus, for example, babies doesn’t know about nudity and clothing, they don’t know that your nose is shaped just like food but is not meant to be bitten, they don’t know not to touch faeces, they don’t recognise a difference between food and dirt.

So, it’s been rather easy to keep in mind that the world is a strange place, this year.

Let go. What (or whom) did you let go of this year? Why?

I was anticipating these things, but I can’t do any of the following now:

  • propose a spontaneous late night wander with my husband, and execute it a minute later
  • have a conversation with my husband in a normal tone of voice while we’re both occupying the same room
  • sleep all night (I’ve slept through about ten nights since V was born)
  • leave the house within two minutes of the idea occurring

It’s got to the point where it’s going to be strange to have some of that return.

Make. What was the last thing you made? What materials did you use? Is there something you want to make, but you need to clear some time for it?

Sticking to physical things, what I tend to make is food. The last food I made for pleasure rather than necessity was, I think, burnt butter biscuits for the picnic in memory of my grandmother. And I’m failing to execute a plan to make rum balls right now.

That said, “clear time for it”? This set of prompts seems to be rather in the “empower yourself” mold. I’m not making rum balls right now because I need downtime after deaths and illnesses in the last week, not because I’m failing to organise my life sufficiently well. This year, my life has organised itself around disasters and stressors. Making time for things was a recipe for disappointment in 2010.

Reverb 10: One Word, Writing, Moment

One Word. Encapsulate the year 2010 in one word. Explain why you’re choosing that word. Now, imagine it’s one year from today, what would you like the word to be that captures 2011 for you?

“Vincent”, of course.

Vincent’s birth was interestingly timed in terms of the way I divide my life; slightly more than ten years after my relationship with Andrew started. So, 2000–2009 were relationship years, and very early in 2010 I had Vincent.

I thought about “mother” as well, but it seems too general to say that. Perhaps the word of 2010–2019 might be “mother”, but this year has been specifically about Vincent. 2009 was generalities about parenting and babies: what was it like, were we ready, would we make it? And this year has been more about answers. The answers are Vincent.

Next year’s word, I hope, will be “Doctorate”.

Writing. What do you do each day that doesn’t contribute to your writing — and can you eliminate it?

You know, I think right now, each day, I do exactly as much writing as I want to be doing.

What I need to be doing is more sitting around in the evenings in pyjamas snarking at the television with Andrew. What’s stopping me doing that? Earning money. Can I eliminate earning money? No. I need to finish my PhD though and move earning money to daylight hours.

Moment. Pick one moment during which you felt most alive this year. Describe it in vivid detail (texture, smells, voices, noises, colors).

The hospital where I had Vincent discouraged fathers from staying all night, unless the baby had been born very late. Vincent was born at about 4pm, and after I had been stabilised and finally transferred to the ward with Vincent, Andrew went home at 11pm or midnight.

Vincent had had several good breastfeeds in the delivery room, but newborn babies sometimes do not feed much for the first 12 hours or so after birth. And indeed, in the ward he initially didn’t feed much. I lay half-dozing in my hospital bed, bathed in the light of a green LED attached to my otherwise dark television set. Vincent slept, wrapped up tight, in a plastic cot to my left within arm’s reach. I smelled sweat, mostly, and looked at him.

Every few hours he would call softly, like a peep or a mew and I would pick him up and put him to the breast, which he would sort of explore for a moment and then go peacefully back to sleep. At some points, I left him to sleep on my tummy.

Your women's networking event; mothers need to plan

This post is inspired by a specific event, but I have contacted the organisers privately with a specific complaint/suggestion, so I’m not posting this publicly to slam them, or naming them here. But I think the ideas are more generally useful.

If you run career networking events for women (or anyone! but it’s more obvious if they’re targeted at women) you need to make it possible for mothers to attend them. Not all women are mothers, but a substantial fraction are.

How can you do this? Well, childcare for children from 0 to 12 or so would be awesome, but I realise it’s expensive and logistically difficult (certified safe space, insurance, qualified carers in the right ratios…). Here’s something that isn’t: specific advance publicity. That is, publicity that announces date, time (start and finish, or at least finish of the formal bit, eg “6pm to 8pm with socialising until whenever!”) and location. Because here’s what a mother will have to do:

  • there’s good odds a mother needs to be sure someone else will care for her child during your event. That someone else might be a co-parent who has a life of their own to plan, or it might be a non-household member (same) or a paid carer who needs to be booked (and budgeted for!) in advance
  • if your event is on a day when she does care, she will probably need to dress especially for your event
  • if your event is on a day when she does care, she will probably have to travel especially for your event

The appropriate minimum notice period is at least a week.

As a bonus, this is also helpful to part-time workers, unemployed people and students, all of whom all have to dress especially and travel in order to attend most networking events, and busy people, for that matter, and people who work in casual-dress jobs.

A slight tangent, but something else I wish networking events did: be more specific about the catering. So many go from, say, 6pm to 9pm and specify something about a “light meal”, which in the extreme can constitute a couple of spring rolls per person. I’m a long-term breastfeeder, at the height of production I’ve had to eat something like five substantial meals in a day. Even before I was pregnant, I ate good sized dinners. I understand that your event likely won’t have a full sit-down meal, but I’d much rather get info like “light snacks will be provided, there’s a food court at $address if you want to eat beforehand” than “our sponsors are catering a meal! awesome $sponsor!” when it turns out I will need to leave early (in tears, because noise and hunger overwhelm me) and buy a whole second meal at 9pm.

Ask Auntie Hoyden: get your dog outlines here, and other search engine queries

This article originally appeared on Hoyden About Town.

an on-set photo of Katharine Hepburn, with overlaid text reading "Ask A Hoyden?"auntie hoyden

Why, I enjoyed those posts (1, 2, 3) in which Lauredhel tried to answer search queries as questions too! So much so that I show up in this site’s logs looking for them. So today, I too become Auntie Hoyden.

Frankly, it appears to me that most people stop here on their way to I Can Haz Cheezburger (funny cat pictures, captioned cat pictures, supernatural macros funny, funny pics), but they also appear looking for soylent green simpsons, any medicine for truth speak and, in considerable numbers, anal sex diagram. (Which is a bit odd, Google finds plenty of considerably more helpful sites for me on that term.)

But let’s see what I can do for you all today, although my specialities are more in the computer line than the sexual health and breastfeeding line that is traditional for this.

pluralising names

Lauredhel observed in 2008 that there’s a construction in Australian English (among others) that allows you to use things like “the Marys of the world” to mean “people like one particular Mary” rather than necessary literally multiple people named Mary.

But if you’re simply interested in how to add a suffix to a proper noun in order to indicate multiple things with that name, here’s a style guide’s answer.

dog outline png

[Update 2019: freesvg.org or publicdomainvectors.org are currently more searchable than openclipart.org.]

I like openclipart.org for this sort of thing: it’s public domain clipart, take it, use it and modify it without credit. (Not that I don’t also love various Creative Commons licences that do require credit, but dropping that requirement makes using many pieces a lot easier. I’ve seen people who use CC images from Flickr need to put a credits roll at the end of slide presentations.)

Plus! openclipart.org provides SVG as well as PNG. SVG (Scalable Vector Graphics) is a free image format which allows pictures to be scaled up in size without loss of quality, as well as down in size. This is accomplished by describing an image in terms of lines or curves (hence, vectors) rather than in terms of individual coloured dots. It’s not very useful for photos, but it’s great for clipart (and fonts, which are generally described in vectors and thus can be scaled up).

openclipart.org has hundreds of drawings of dogs. I’m not sure if this person was looking for a silhouette of a dog, which I couldn’t find on a very brief look, or simply a line drawing of a dog, of which there are many. Here’s a cute one.

snuggle otter

Don’t. We love ’em but that doesn’t make them domesticated pets.

mother sprays milk

Does she ever. I breastfeed a ten month old baby. When he was little I had a supply suitable for twins, or perhaps sextuplets, and milk was everywhere. Then things balanced out and we had a nice interlude of not spraying. Then he got a bit more distractible, which resulted on the weekend in him getting a letdown, pulling off and slipping so that he headbutted me in the breast and milk shot out for the best part of a metre.

If anyone else wants to grace the Internet with a milk spray story, feel free.

australia’s prime minister 2010 smiling

On the 25th June 2010, one day after becoming leader of the government and being sworn in as Prime Minister, Julia Gillard smiled in the presence of the US ambassor to Australia, Jeff Bleich. This is important, because it was photographed by embassy staff, and as a work of the US Federal Government, it is thus in the public domain and you can get it from Wikimedia Commons.

anti filter

That’s us!

Can you help out with these?
squirrel give thanks
the worst shoe eveeeer
placenta accreta deathrate
crivens!

Books I haven't finished lately

A sort of an inverse book review, books I have closed, or returned to the library, without finishing them.

Treason’s Harbour by Patrick O’Brien. I probably will finish the Aubrey-Maturin novels at some point, but I don’t think it’s going to be this year, and perhaps not next. I’m not sure exactly why I suddenly went off them, but I think it’s because I don’t like Jack as a character very much. He’d probably be a lovely person to complete your table for dinner (better than Stephen for many dinners), but I don’t want to read twenty novels about him in a short period of time.

Generation text: raising well-adjusted kids in an age of instant everything by Michael Osit. I am in theory deeply interested in problems relating to cyberbullying and so on. In practice I have no patience for the write-ups. As an example, Osit early on compares hypothetical Bobby, fresh-faced teen of the 1960s with surly hypothetical Jake of the late 2000s. Bobby loves his mother’s eggs for breakfast! Jake never leaves his room, because his six speaker sound system is replacing parental affection! Remember your childhood, Osit seems to be asking. Before there was all this stuff?

Well, no, not really, not as you mean it. Bobby is my mother’s age! There are very few people who were teenagers in the 1960s and who are parents of teenagers now. Bobby may well be a grandfather, or at the very least wondering why his 30 year old son won’t leave home despite having so much money to spend on a soundsystem.

I was born in the early 80s. I had an email address before I left high school. I am one of the very last groups of middle-class Australians who did not go through their teens with their own mobile phone. (I got one at nineteen, and my fourteen year old sister had one before the end of that year.) Once at a sleepover my fifteen year old friends and I collectively had terrible cybersex with a random guy (or perhaps another group of teen girls?) on a Yahoo! (or something) chat room. It’s going to be a while before authors of books on parenting teens are aimed at me, I can see that.