Impostor syndrome and hiring power

This article originally appeared on Geek Feminism.

This is an Ask a Geek Feminist question:

What are some ways in which I can avoid rejecting people who suffer from impostor syndrome when they apply for a job?

I’ve recently been promoted to a position where I’m somewhat responsible for hiring people. I would like to increase the diversity of new hires, and so I’m more likely to put applications from women through to the interview stage.

Following that though I don’t want to lose out on quality applicants as they are modest about their achievements and abilities, due to impostor syndrome or otherwise.

Giving an automatic “+10 kickass” to every female applicant as they may suffer from impostor syndrome seems to be a strategy without much merit. Getting everyone to exhibit their full potential is clearly the better solution.

Can you suggest interview strategies that would create the environment in which women (and indeed anyone) will be better able to convince me of their suitability for the role?

I don’t have so many specific interview strategies, but I’ve got plenty of ideas for hiring strategies in general, I hope you can adopt some of them and perhaps our commenters can talk about the interview.

First, a should be obvious: a +10 kickass bonus may be illegal discrimination in your geographic area. If it is, definitely don’t do that.

With that out of the way, let’s talk about soliciting applications. Now, there’s a couple of things that stop some women at this point. First, there’s a tendency to regard themselves as underqualified for perfectly suitable jobs. Next, there’s concern that they needn’t bother, as a woman’s name will cause you to discount their resume. Some suggestions:

  1. get your signalling right. You want to say “women friendly employer” in your advertisements without discriminatory pro-women statements. This at least gets you past the “I’m not a man” part of impostor syndrome. Here’s some things you should be doing:
    • advertising all relevant open positions on a women’s job list such as, say, LinuxChix’s jobposts for open source jobs. This at least shows that you aren’t actively avoiding women applicants.
    • including on your full ads the “equal opportunity” boilerplate you might be able to find on other local job ads
    • including information on the “Careers” section of your website about your carer leave, your retirement contributions, your shared sick leave pool, your friendliness to part-time employees if any of these hold

    Not only are these things attractive to many women (and yes, some men as well) in and of themselves, they also signal in various ways that when you picture your new hire, the picture isn’t young, white, able-bodied, male, etc etc.

  2. if your employer has recently had a similar (especially perhaps slightly more junior) position available, get the resumes of the people who were considered the better applicants from the hiring manager, HR person or recruiter, and re-consider them for the new position (probably there would need to be some kind of process of tracking and perhaps re-application here, but I’ll handwave that problem to you).
  3. consider internal employees in more junior positions as potential applicants. Depending on the size of the company, other managers might be able to recommend people to you who are overqualified for their position (or possibly not, if they are getting good work from them)
  4. consider whether you really need experience that skews very very male. For example, does someone have to have open source development experience? Are there alternative ways that someone could have learned the skills you need?

And now for considering applications prior to interview:

  1. you may not be able to say you’re doing this, but in order to avoid bias on the basis of gender or other demographic characteristics, for as long as possible in the process keep names off resumes. Have names and addresses scraped from resumes by someone before you see them, and do as much ranking as you can prior to finding out the names and details of the applicants.
  2. avoid judgements about cultural fit at this stage.
  3. there are reasons companies rely on the recommendations of existing employees, but for each open position, try and select some applicants for interview who didn’t come in via the company networks in order to avoid duplicating your company’s present demographic by hiring all their friends

In the interview itself here is a strategy for getting people to talk about their successes when they are susceptible to impostor syndrome (note that any candidate might be part of an oppressed group, so don’t limit these to women candidates): ask about something the candidate did that benefited someone else. How did they save their company money or helped a team member learn what they needed to know? Present them with cooperative scenarios where they need to help you or your employer do something as well as or instead of competitive scenarios where they need to prove they are the single right person for the position. If anyone can flesh this out to specific example questions in the comments, that would be useful.

I strongly recommend reading Women Don’t Ask by Linda Babcock and Sara Laschever for good solid information both about women’s negotiation and self-promotion strategies and why they use those strategies, namely, that competitive and aggressive interpersonal strategies are simply not effective for most women because of negative responses to perceived aggression in women.

When you are the expert in the room

This article originally appeared on Geek Feminism.

This is an Ask a Geek Feminist question:

This a “what should we do” question, but a fairly specific one.

Recent discussions, particularly Restore meritocracy in CS using an obscure functional language , have left me thinking “this still doesn’t say what it would be helpful for people like me (white male with computing experience starting early) to actually do about it”. Just saying to avoid the viewpoint that this reflects enthusiasm or innate ability isn’t very specific, but the discussion seemed to finish around that point.

The answers will probably be different in different contexts. For example, how about in class? The best I can think of is “don’t be eager to answer the lecturer’s questions to the class, but let someone else go first”. Would that help? Is that enough, in that context? But if you give the lecturer the impression you’re not knowledgeable, but then do well in the written exam, you can invite suspicion of cheating in the exam (this definitely happens). Or should you even make deliberate wrong answers, to lower your apparent expertise? I’d find that horribly condescending if I knew someone was doing it towards me.

And in a professional context, if you know the answer to a colleague’s question (or on a mailing list, to any question), but you hold back on it to let someone else answer, you’re holding back the asker from getting on with whatever raised the question. But is that less important than letting others answer? (I suspect it depends on the group or list concerned.)

And a branch of that one, relevant in my present job, in which part of my role in the team is specifically to be the experienced programmer who can answer people’s questions, how is it best to handle that?

And in a seminar, should you hold back in a discussion if you have advanced ideas, so as not to scare the less confident? But then, you’re not making your best technical contribution.

The most extreme suggestion I’ve seen (only once, I think) is that geeky men should get out of computing altogether, to make it more comfortable for others to get in. In which case, a big source of potential mentors would be lost.

And do the same suggestions apply to female experts?

So, I’m stumped on this and can’t contribute any significant answers, but I hope the questions are useful for discussion.

There was some discussion among the cob-loggers about whether and how to answer this question. But there was always lots of confusion about this on the LinuxChix lists while I was subscribed (I haven’t been for a few years now), men who genuinely wanted to in some way to address gender issues in computing but the only strength they saW in themselves was their expertise, and when it was suggested to them that displaying this at every opportunity was at best annoying and at worst harmful they were completely at a loss. So I think an answer is genuinely useful.

Important note: this answer is aimed at privileged people (in this context, generally men with a good technical background) hoping to check their privilege and keep it on a short leash. If you are a woman reading this, it’s entirely possible the reverse applies to you in geeky environments: you might be wanting to learn how to have more confidence in your expertise and how to inspire confidence in others. Some of these techniques might be useful to you at some times when you want to help others learn, but this answer isn’t really intended for you.

Important note 2: from here on, “you” refers to the general you, the person who want to encourage/support/etc women but is struggling to see how to do it without being dishonest about your own abilities, not necessarily “you” the person who asked this specific question. I’ve seen this a lot, so I want to try and address it in general. I’m generally going to assume that the relative expertise of the question asker is in fact a correct assessment but you should question whether you are really the expert or whether you’re partly benefiting from structural assumptions that you are.

Let me start by stating that there are at best misguided versions of this question: people who say “I want to share my expertise with women who want to get into computing! But now I’m not supposed to be intimidating. Fine then, I’ll take my expertise and go home. See how you like that, women in computing! Ahahahaha!” Don’t be one of those people. Your participation in technical and geeky groups, especially groups for learners, isn’t solely about you. If you insist on either being the top dog expert or going home… go home.

My beta reader for this suggested that much of the question is based around the assumption that in order to help build people up, you have to drag yourself down. There’s two problems with this: one is that this sort of thing isn’t a zero sum game, and the other is that not all women (or outsiders in general) are also beginners. They may be intimidated in spite of substantial ability and experience. So in many cases your role is less to try and hide your own excessive light under a bushel, and more to support the discovery of what’s already there.

When you’re the expert at work

In terms of your workplace, an approach I like is one that some activist groups make explicit: if you are the only person who knows how to do something that the organisation needs, you should make it your top priority to train at least one other person to do it. You could do some of the following:

  • presumably part of your role as designated expert, or something that you can make part of your role, is keeping a sort of list (mental or physical) of areas of expertise other programmers have, and referring questions to the other experts.
  • if something should be documented, ask the person who consults you if she can document it as she learns it. Then you can refer future questioners to that documentation, or get them to improve it. And you can credit its authors when you point people to it. And by having people teach others and write for others, you are turning them into experts.
  • if something should be automated (for example, you are consulting on a fiddly manual process) ask the person who consults you if she can automate it as she learns it.
  • when you get too busy (and this sounds like the sort of role where you are constantly in more demand than you can satisfy) decide that someone else needs to be the expert on some subset of the organisations knowledge base, and come up with some kind of handover process in collaboration with her, so that she is confident in being able to handle that set of problems and people know to go to her without even involving you.
  • consider that your own expertise is unlikely to be all-encompassing. If there’s a task that takes you half a day and a colleague half an hour, ask her for her help with it. (No need to go on and on about how she’s the expert here yay for her, just get her help.)

Note that those aren’t specific to women colleagues despite my choice of pronoun. The idea is to change the environment such that expertise is being built everywhere, not to go out of your way to make women into experts, unless you are in an environment specifically focussed on women (like LinuxChix is).

Similarly, in teaching roles, it is important to know when someone is thinking out loud on their way to the answer and when they are genuinely stumped and starting to get too frustrated to make progress. In the former case, just let them think and give them some time to put those thoughts into action.

When you’re the expert in class

Some of the question about classroom behaviour does seem a little excessively fearful. I guess there might be some classes that are structured as lectures and a final exam, but all my classes at university involved submitted assignments throughout the course in which you can demonstrate knowledge without taking up class time. A class in which people must ask questions to demonstrate their knowledge, as opposed to asking questions because they need the answer sounds like it must be terribly tedious for everyone involved. And they must be awfully small classes, or really long ones, if everyone who doesn’t regularly participate but still does well in the class is then investigated for cheating. In general, if you are required to demonstrate expertise solely in order to pass, see if you can do so in a way that isn’t public.

In terms of being part of classes or seminars, it is situation dependent. Is the class or seminar or discussion a bit introductory for you? Perhaps you should absent yourself or remain silent while the others get the hang of things, or at least wait for one-on-one approaches from other students for help rather than taking up teaching time demonstrating your knowledge. Is it genuinely challenging for you too? Well, make it visible that you’re being challenged. Be that wonderful person who asks the lecturer half way through the class “uh, I don’t think I really understood that first set of hypotheses, can we slow up?” when everyone else thought it was just them. Throw a few ideas against the wall before you think you have the answer. If someone else has a good idea, give them space to express it, thank them, and then see if you can extend it, especially in a collaborative way with the original proposer. Watch the tendency to try and set up a you-and-me-the-smart-ones dynamic with the teacher by speaking up only when you’re totally confident.

It may help periodically to actually try and measure (by making notes of who speaks when, assuming you can do it subtly) whether you are the most talkative person in the class. If you are, take a break from talking: it’s unlikely your ideas are so uniformly superior as to need that much airtime, and if they are, perhaps you need a more advanced class.

My beta reader also suggests that if you find a classroom is centred around you and other confident students and generally being a little self-congratulatory and that other students are floundering and suffering, that perhaps you should have a word to the teacher about how you feel the classroom environment is letting most of the students down.

When you’re the expert in a women-centred geek forum

In situations like mailing lists, at least places like LinuxChix which have a specific mission to be encouraging and a good place for learning, here’s some tips:

  • Have a look at the average turnaround time of the discussion. Is it common for someone to wait 24 hours to have a question answered? Well, people asking for help are probably aware that they may need to wait 24 hours (unless of course they say something like “ARGH HELP NOW DON’T DELAY FIRE FIRE FIRE IN THE THEATRE”). So make that your delay. Wait 24 hours (say), and see if they got a decent answer yet. If not, then post.
  • Very important: before you post an answer, read the other answers. It’s a common problem to have a self-appointed expert insist on re-explaining the whole thing from scratch, rather than seeing that Suzy already sorted out Jane’s compile error, so you just need to help Jane work out how to get the info she needs out of the core dump.
  • If an answer worked, but is missing a nuance, or isn’t precisely how you would have done it, consider carefully if you need to point that out. Is it actually harmful in the long run to do it the other suggested way or is it a matter of taste? Is this a good time and place to evangelise on matters of taste? It usually isn’t.

Note that none of this is denying your interest, expertise or talent: it’s not about pretending not to have it, it’s about genuinely putting it at the service of other people, and about developing similar expertise in other people.

I think it’s also important to interrogate your motivations in being the expert in women-centred groups. All of these approaches are not uncommon in tech groups with a lot of women:

  • assumptions that you, a man, must surely be the only expert in such-and-such who is part of the group, because, really, how likely is a woman to be a such-and-such expert? (There were certainly subscribers to the LinuxChix lists who believed that this was true of all of Linux systems administration, to the constant chagrin of women members who had spent 20 years in the field.)
  • assumptions that women geeks, unlike men geeks, will properly acknowledge you and respect you for your expertise, finally, the admiration you deserve!
  • the good ol’ not having enough women in your social circle thing, and being there to make friends.

The last one is tricky: here’s my take. Nothing wrong with having friends or wanting more! But, when you aren’t in a social group, attend to the mission of the group first, and the socialising a distant second.

Geek feminism as opposed to mainstream feminism?

This article originally appeared on Geek Feminism.

I broke my own Ask a Geek Feminist rules, and held back a question from the first round until I had time to dig up a few more references. I’m still not happy with it, but have run out of editing ideas, so time to throw it open. Here’s the question (I’ve added the links to it myself):

Note that throughout this post “geek feminism” is used fairly broadly: I don’t only mean “this site and its readers”, I mean spaces with a feminist focus on geekdom in general.

There’s lots of feminism online that, aside from being online, isn’t particularly geeky. Or at least, isn’t tech/science/math-geek geeky. What do you think they’re missing? What issues are the big names like feministing or feministe or pandagon completely missing because of their non-geeky nature?

I remember when the whole Kathy Sierra death-threat news erupted on non-geek feminist blogs, there were a few comments specifically from self-identified geek feminists that carried the sense of “screw you, mainstream feminism, for just noticing us now and acting all shocked. We have to put up with all sorts of shit in geek spaces all the freakin’ time, and this – while awful – is just about typical.”

So… is this still where you see non-geek feminism as being? Does that sentiment reflect your present or past views of the non-geek feminism communities?

I’ve wanted for a long time to write about “why geek feminism” and I’m using this question as something of a jumping off point. We have commenters who read widely in the femiblogosphere (I only read a couple of sites, and tend to focus on the intersectional ones) and I am hoping they can more directly answer the question about what the big names there are missing.

Geek feminism, like feminism in other subcultures or feminism concentrating on intersections, draws on a set of experiences that geek women have. Some cautions about what I’m going to say here:

  • I’m not claiming any one of these issues, or even the sum of them, are limited to geek women; and
  • I’m not claiming that if these aren’t true for you, you can’t identify as a geek woman, or a geek feminist. Some of them are true for me, some aren’t.

Women as numerical minority.

One of the most major geek women experiences is that of being in a numerical minority. It’s not universal, there are many geekdoms that are majority women (many media fandoms, for example), and not coincidentally these are sometimes viewed from the outside as not very geeky. But many geek women find that their hobbies and careers place them in highly male-dominated spaces.

This means various experiences are common among geek women:

  • hearing how some men talk disparaging about women (especially about women as sexual and romantic partners) when they’re in a space where they feel like they have enough allies;
  • being used to being thought of as a woman first, and everything else a distant second; and
  • having experiences that are now thought of as “old fashioned” sexism, such as being spoken to slowly or with lots of kind references to cooking and babies, being asked by a customer if they can talk to “the technical guy now please”, being assumed to be at a geek event to accompany a husband, being asked to make the coffee or take notes, being treated as the “nanny” figure who won’t approve of drinking or swearing.

One converse about women as a numerical minority is that women in some geek professions are to some extent beneficiaries of the gender pay gap. I’ve seen a figure given a lot which suggests that women computer programmers earn about 90% of the male salary as opposed to the general norm which is more like 70%. One piece of analysis confirming this trend in IT careers at least in the United States is Daniel H. Weinberg (2004) Evidence From Census 2000 About Earnings by Detailed Occupation for Men and Women, which gives the following pay ratios:

  • Computer software engineers: 83.3%
  • Computer programmers: 89.3%
  • Computer scientists and systems analysts : 84.5%

These figures certainly aren’t unique to IT: nuclear and aeronautical engineering are listed in the top 20 most equal fields for pay, health workers feature prominently, and fields with highly standard pay scales such as postal work do too.

So women may benefit financially in some geeky fields. That said, one or two geek women have privately said to me that they are sometimes made to feel uncomfortable talking about geek feminism in some non-geek feminist spaces because if they say they work in a highly paid profession they are therefore assumed to have the least problems of any woman. Some geek women certainly have lots of privilege due to their salary, but their workplaces are not free of sexism for it, sometimes rather the reverse.

For some geek women, their strongest experiences of victimisation may be as a geek.

This is broadly going to be more true if the geek woman is otherwise privileged. To take myself as an example: I was sexually harassed and assaulted as a child and teen. I was also bullied and made an outsider for being a geek (essentially, “square” was the term used at my high school, I know it usually means rule abiding or adult-pleasing, but it mostly meant academically high achieving at my school) and it was the latter that was the focus of my teenage miseries. As an adult woman, harassment and oppression as a woman has magnified in size, partly due to not doing a lot of non-geek socialising but also because the oppression of women has become more visible to me as a feminist.

There’s a persistent reaction to this that seriously misreads it, as though up until becoming aware of this stuff I was happier, so that I would have been happier about my experiences of sexual harassment and assault if they’d never become politicised for me. I don’t agree: feminism is not always entirely pleasant of course, but dragging stuff into the open is one way for me to push back against the conditioning that that sort of thing is just part of being a woman.

But some geek women have a different relationship with feminism when their strongest social outsider experiences are related to a different part of their identity (as many other women do when oppressed on another axis).

Geeks believe themselves highly rational and independent of social influence.

Perhaps the FLOSSPOLS D16 report put this best (it was a report into gender in FLOSS, hence that specific terminology):

F/LOSS participants, as in most scientific cultures, view technology as an autonomous field, separate from people. This means that anything they interpret as ‘social’ is easily dismissed as ‘artificial’ social conditioning. Because this ‘conditioning’ is considered more or less arbitrary, in their view it is supposed to be easily cast aside by individuals choosing to ignore it… As a result participants largely do not believe that gender has anything to do with their own individual actions.

So it’s common for geeks, although hardly unique to them, to analyse sexism in terms of I’m too smart for that or I was victimised [as a geek], and am therefore intimately acquainted with how bad it is and now incapable of perpetrating or benefiting from oppression of others. But it’s part of the systemic geek feminist experience, to believe ourselves and others or at least other geeks as rational actors. Geeks then divide into believing themselves not sexist, or as rational sexists (studies show that… or but it’s to my reproductive advantage to indiscriminately sexually approach women, the end.).

This applies to geek women’s view of the world too, and means that many geek women come to feminism with some distrust of any analysis that gives social conditioning real power, and that if and when we do decide that it has it, we have to talk to a lot of people who don’t believe it.

Geek ciswomen may have struggled with aspects of their womanhood in light of their geekhood.

I’m making this point about cis experiences because all of the self-reporting I know of on this subject is by ciswomen, and I don’t want to imply that cis people’s experence of, essentially, being annoyed with their gender identity can be equated with the experiences or oppression of trans or genderqueer people. Trans and genderqueer people, if you’d like to discuss whether identifying as a geek influenced your relationship with your gender identity in comments, please do, or if you’d like a new thread opened up, I’ll get on it. (Special note to cismen: I realise that geek cismen have also often been victimised as less masculine and conforming men, but this thread isn’t about your experiences. See Restructure!’s recent post for why.)

Geek ciswomen often have a slightly complicated relationship with what it means to be a woman. It’s not an uncommon experience for us to have felt more comfortable socially with geek men than with non-geek women, and to have largely been friends with geek men at times. This is particularly true for many geek ciswomen when we are teenagers. It’s fairly common for geek ciswomen to remember a period of being actively misogynist, along the lines of: “I can see why men find women so bad, 99% of women are indeed trivial and annoying” or “I get treated in a sexist way, and it’s the fault of other women, for inviting sexist behaviour.” Ellen Spertus talked about this in an interview (note, I can’t tell how she is using the term male-identified for sure, but it seems to mean something like sympathised with men and their complaints about women rather than was a man):

… I was pretty male-identified and was somewhat misogynistic. Specifically, I thought that technical fields required more intelligence and effort than non-technical fields and that women’s underrepresentation meant that they were stupid and/or lazy. I no longer feel this way.

Geek ciswomen may also have been taught misogyny, along these lines: these are my people, my clever geek friends who welcome me! If they hate women, there’s must be a reason for it, something the women did!

It’s also common for geek women to have bought into geek hierarchies: we’ve talked about that several times on this blog in fact (Girl stuff in Free Software, Metagaming: Casual vs Hardcore, Women and geek prestige) and avoided things they thought were for women and therefore easy, boring, or at least likely full of female modes of socialising which geek ciswomen feel victimised by.

So geek ciswomen may come to feminism late and reluctantly. It’s an identity that very clearly sets a geek feminist apart from most geeks, and sometimes one’s current or former dear friends.

Geek feminists often feel like feminist newbies

Geek feminists often have come to feminism in their adult life, sometimes via immersion into the deep end of feminist theory via, eg, fandom discussions with academics. This has good points, of course, if it results in a humble approach to women’s lived experiences and to providing All The Answers. But it can also mean a feeling that the tools of feminism are best wielded left to The Experts with women’s studies majors, or an activist CV, etc.

There is an experience I’m not capturing here that perhaps someone wants to comment on: only realising that you’re geeky in adult life, due to applying a geek approach to something the stereotypical (computing, science) geeks don’t recognise as geeky. It can be hard to criticise geekdom when you, or other geeks, don’t feel that your geek nature is accepted.

Geek feminists are invested in geekdom

This is important. Geek feminists see ourselves (I think) as either wanting to improve existing geekdoms by acknowledging how oppression is perpetrated inside geekdom and trying to teaspoon it out, or to build new improved ones, or both. Geek communities and geek interests simply don’t appear “that important” to many people, feminists included. (See also Moff’s Law.) It is important by definition to geek feminists.

Of course the Internet and social justice activism are big places, and not everyone has to be active on the subject of geek feminism. But we are.

Privilege

Mustn’t miss this one, although it holds for most writers and commenters at other feminist blogs too. The issues we talk about are real and should be talked about. But they are issues affecting privileged women, who are largely highly educated, employed in safe conditions with a reasonable salary, and have leisure time, among other things. As noted above some geek women are perceived by some feminists as being close to too privileged to have problems.

Geek feminists in feminist communities?

What are your thoughts, commenters? Have other feminist spaces been unsatisfactory when it comes to geekdom and its issues? What could geek feminism learn from other anti-oppression spaces?