Technology protest: what do you do?

This article originally appeared on Geek Feminism.

Social Media Collective at Microsoft Research write about some responses to social media protest:

It’s common, and easy, to say “just don’t use it.” There’s actually a term for this– technology refusal– meaning people who strategically “opt out” of using overwhelmingly prevalent technologies. This includes teens who’ve committed Facebook suicide because it causes too much drama; off-the-grid types who worry about the surveillance potentials of GPS-enabled smartphones; older people who think computers are just too much trouble; and, of course, privacy-concerned types who choose not to use Facebook, Twitter, Foursquare, websites with cookies, or any other technology that could potentially compromise their privacy. (This does not include people who can’t afford internet access or computers, or who live in areas without cell towers or broadband access.)… [There is] the idea that refusal is the only legitimate way to protest something one thinks is problematic, unconscionable, unethical, or immoral… I generally do not buy this idea. Here are three reasons why.

The Cost of Opting Out

Opting-out of watching The Bachelorette because I think it romanticizes sexism doesn’t impact me the same way that choosing not to have a cellphone does. If I choose not to have a cellphone, I am choosing to exist in a world where social norms have adapted to cellphones without adapting myself. Face it, someone without a cellphone requires everyone who interacts with that person to make special accommodations for them… not having a cellphone puts one at a serious disadvantage…

The Civic Responsibility to Critique

Members of a community (nation, state, book group, dining club, whatever) have a responsibility to criticize and suggest alternatives to things they find problematic, whether those are government principles, media representations, website policies, or laws. In fact, this is such a cultural norm that the right to protest is enshrined in the European Convention on Human Rights, the International Covenant on Civil and Political Rights and the US Constitution…

It’s Not Free

Social software is not free [the blog means price for those of you who immediately thought about liberty]… Only the most staunch pro-market capitalist would argue that a customer has no right to complain about a product or service that she is paying for, either directly or through the exchange of personal information.

I was, frankly, tempted to let this slide by in a linkspam, but we’re a bit quiet around here this week, so, let’s talk about varying forms of technology protest. Here are some of mine:

I left Facebook and will probably leave LinkedIn (just need to get some opinions from colleagues on whether this will be professionally damaging) over those sites’ like of using users to advertise products (LinkedIn just turned this on, here’s how to opt-out and here is their response to criticism), and Facebook’s continual cycles of making information shared with advertisers or applications and later making it opt-out in response to another wave of protest.

I am undecided on Google+: I intensely dislike their wallet-name policy, perhaps especially given that the initial policy was “name you are known by”, but it also has a lot of the features I miss about Facebook (in-line comments, longer entries than Twitter), so the cost of opting-out is a consideration for me there.

I keep some data in the cloud and use some Google services, although not as many as a lot of tech people (my personal email is not in Gmail, for example). There’s some cost of opting-out there too: cloud computing may be a trap but I notice Richard Stallman has an organisation that pays people to be his sysadmins (or could, at least, I can’t say I am certain whether RMS admins his own boxes). I could host my own Status.net instance, Diaspora, etc, but I don’t have the time or money. There’s also reader/friend cost: many more people follow me on Twitter than on Identi.ca as it is, almost no one ever logs into Diaspora that I’ve seen. I am simply not powerful enough to force my friends to follow me to different sites, so to some extent I stay where they are.

Most recently, I bought an Amazon Kindle which is fairly well evil (ie, so DRMed it’s possible that it will grow legs in the night, scan and eat my paper books, and make me ring Jeff Bezos in future for permission to read them). This is actually a response to even more nastiness to some degree: at least Amazon sells some recent e-books to Australian customers, relative to almost all of the ePub vendors anyway, and moreover sells them at the US price as opposed to the special markup (about 100%) Australians pay for anything electronic or Internetty. So that’s flat-out poor options, there.

I am committed to the right to complain about things I use in general: to be honest I think a lot of the “leave if you don’t like it” criticism, at least from people who are themselves apathetic, is rooted in “it’s not cool to care about things, don’t make me watch you caring”.

How about you? What services do you stick with and complain/protest about, and why? Which ones have you left/not signed up for despite temptation, and why?

Note: a bit of amnesty would be nice in this post. We’re talking about people’s choices, and frantic attempts to convert everyone to your version of technology purity will stop the conversation. If someone says that they are actively seeking an alternative to service X that has property Y, that would be a good time to mention service Z, which offers X-like functionality with more Y. Otherwise, let people talk.

Social networking requirements

This article originally appeared on Geek Feminism.

I knew that someone posted on this blog discussing what requirements a feminist-informed social network would have. Turns out it was me. A year on, and due to discussions around Google+, I think I have some positive requirements. (I recommend reading the old comments thread too.)

Control over identifying information. Name, gender, age, who you are friends with, what you talk about, what events you are in, and what you look like: this is all varyingly sensitive information and should be able to be hidden.

As few restrictions as possible on identity. Allowing use of pseudonyms, not assuming that everyone has two, or two ‘important’, names, free specification of gender if specified at all. As little structured compulsory information as possible. Unstructured, free-form, and non-compulsory are key things here.

Accessibility. State of the art accessibility design including testing with screen readers, colour palettes suited to as many variants of vision as possible, collaborative transcripting and captioning of images, no flashing ads or autoplaying video.

You own your space and control entry. This means you should be able to moderate things. Being able to ignore people is good but is not enough: you likely don’t want to subject your friends to the conversation of a person who you dislike enough to ignore.

Rigorous site-level attention to spam and harassment. No one (much) wants spam, enough said. But harassment—continued interactions or attempts to interact after being told to stop, including ban evasion—should be a terms of service level violation, as should any threats (whether or not the person has been told to stop). Use of threats or hate speech in user names and default icons or other things that appear in directory listings or search results may also need to be considered. This all requires staffing and a complaints system.

Consistent access control. If you set something private, or it was private by default at the time, it should stay that way, probably to the extent where if it can’t remain private for technical reasons, it should be deleted/hidden by the site rather than made public.

Access to your work and ability to export it. The correct thing to do here is a little tricky (are other people’s comments in your space yours to export and republish, or not? what about co-owned spaces?) The autonomo.us community has had some inconclusive discussions.

Fine-grained access control. I don’t think something along the lines of that which Livejournal and its forks have had for years and which Facebook and Google+ have implemented to varying degrees, is required (public blogs have a strong presence in activist discussions) but it’s useful for more universal participation. Some people need it.

Clear limits on sharing. This is something that Google+ early testers are coming up against again and again: ‘Limited’ posts are or were shareable, a commenter using someone’s name with the + sign (eg ‘+Mary’) does or did actually invite them into private comment threads without the original poster’s input. If you offer access control, the software must make it clear what controls apply to any space, and if you have influence over that or not, so that you can control your own revelations in that space. Substantial user testing to make sure that people understand what your interface is trying to say is required.

No advertising. I guess it might be possible to show people ads in a way that has neither the problem of offensive or upsetting ads (“lose weight for your wedding today!”) nor the problem of the advertisers doing dodgy malware ads to harvest your info or worse. Maybe.

What else? How do your favourite sites do on these?

If it’s really good, men made it

This article originally appeared on Geek Feminism.

I feel odd blogging about a movie I haven’t seen, I want to get that out of the way. But a lot of women I trust are telling me that the movie The Social Network (a dramatisation of the founding of Facebook, script by Aaron Sorkin and direction by David Fincher) is infuriatingly sexist. Men made Facebook entirely, apparently, and women granted them sexual favours for it. As is the natural order! (See the Melissa Silverstein and Laurie Penny links in our last spam for this.)

(If you want to discuss The Social Network in particular, rather than the rest of this post, which is about geek women’s invisibility in general, I’ve set up a discussion thread for the movie.)

The erasure of women geeks from geek history is going to continue and snowball, most likely, because here are some of the factors that play into it:

  1. what geeks do is hard! you can tell, because women don’t do it!
  2. you might have heard geeks are not that high up the masculine status chart! you are wrong! because there’s no women doing it and that makes it Man Stuff! which is hard, see 1! (also wot Restructure! said)
  3. s things become important in retrospect, they become men’s work.

On that last point, there was a related discussion in Australia last year about the recent history of rock music. Triple J, a youth music radio station which is part of the government funded ABC network, ran a “Hottest 100 of All Time” poll for songs its listeners like best. Triple J’s airplay is generally “alternative” and in the late 1990s (when I listened most) featured women artists such as PJ Harvey, Courtney Love of Hole, Shirley Manson of Garbage, Liz Phair and Veruca Salt.

There was some leadup criticism about the voting website:

Divided into decades, starting with the 1960s, each page shows between 9 and 15 album covers, with an accompanying note about musicians or bands that influenced the direction of rock and pop. The section on the 60s mentions the Supremes as one of the groups on the Stax/Motown label, and Janis Joplin as appearing at the Monterey Pop Festival. Then the 2000s section mentions the White Stripes. NO other female artists or groups that include women are mentioned.

And although the website was merely a memory jogger and did not restrict listener voting, it turned out it was a harbringer of what the listeners voted for. The top 100 songs contained two female vocalists, both appearing in one-offs as vocalists with Massive Attack (with songwriting credits). There were also five bands with female members. This became a big deal: Triple J was quick to defend itself by noting that it was a listener poll. One of the most interesting pieces of commentary went to air on Triple J’s own coverage, from Catherine Strong, whose PhD research was into changing memories of music (thanks to Lauredhel for this transcript):

Catherine Strong: “What happened with grunge – it’s very interesting, that in the early 1990s, grunge was seen as being a very female-friendly type of music. There were lots of women involved in the grunge. So you had bands like Hole, and L7, and Babes in Toyland. There was also the associated riot grrl movement that was happening at the same time, so bands like Bikini Kill and Heavens to Betsy. At the time, these bands were quite successful: commercially successful, and they were critically acclaimed, they were talked about as being fantastic. There was a lot of celebration in the press of “Women in Rock”, “Isn’t it fantastic to see women in rock?” But then if you look at the media coverage over time, when people talk about grunge over time, the women don’t get talked about anymore. So on the tenth anniversary of Kurt Cobain’s death for instance, there were lots of magazines that came out talking about “Let’s look back at grunge”, “what was important about grunge”, “why was grunge such a great thing?”, and the women are hardly mentioned at all. So again you can see the public record leaves the women out – they just disappear, they fall out over time, as people write about it, and think about it looking back.

And the thing in rock that I think is particularly interesting, is that periodically, women are rediscovered. So every five years or so you’ll find that there’s something that will turn up in the media saying “Hey, it’s great! Women are making inroads into rock for the first time!”, when it’s not the first time. So every time those stories come up, I think we as a society, or people who like rock, feel as though progress is being made; but what’s actually happened is we’re just going round and round in circles. Women are being discovered, then they’re being forgotten, then they’re being discovered again, and they’re being forgotten again, and it’s just going round and round like that.”

And here it is, happening with geek history. To avoid one obvious strawman: no, I am not claiming that there was a woman who was more important to the story of Facebook than Mark Zuckerberg! I’m claiming that the movie is part of this pattern in geek history:

  1. when we look back on geek history, things women worked on, and women who were involved in men’s projects will slowly vanish from the story as part of a pattern of making what geeks do important and hard and real
  2. there will continue to be active resistance to women being visible as geeks because the presence of women takes away status points in the masculinity hierarchy and/or that geekdom is a men’s space for men who don’t want to be around women (I keep meaning to find the explicit comments I’ve seen on LWN to this effect, if the lazyweb helps I won’t object)
  3. perhaps most worryingly of all, every few years there will be a brief spotlight on women geeks, everyone will conclude “hooray they’re/we’re here, we’ve been seen, this is the beginning of the end or the end of the beginning of the battle, thank goodness for that” and then a few years later we’ll do it all again (see an example of “but women geeks are new” here).

What do you think? How many rounds of the geek women visibility battle have you been present for? (I’ve been around for at least two major ones, I think.)

University colleges: nurturing a rape culture

This article originally appeared on Hoyden About Town.

Warning: this post has graphic quotes from and links to mainstream media accounts of rape culture and imagery, and sexual violence.

One of the profoundly disturbing aspects of rape culture discussions—and this won’t surprise readers here—is the way that they reveal the confident assumption that there are rapists, who are evil and other and unresponsive to any form of social control, and then there are the rest of us, who can be exposed to any number of conflicting messages about rape—sexy rape, not-rape rape, that-type-of-girl rape, he’s-such-a-good-fellow rape—and emerge with our anti-rape moral compass intact.

There is no single place in my own experiences that taught me that this is wrong more thoroughly and dramatically than university residential college.

Continue reading “University colleges: nurturing a rape culture”